MEDIATION SERVICES
2,000 Cases Settled | Online Scheduling |Mediations via Zoom | Trained at Harvard Business School’s Negotiation Mastery Program
Michelle DeSantis – Harvard-Trained Negotiator & Experienced Mediator
Michelle DeSantis is a full-time mediator with over 2,000 case resolutions across county, civil, and family matters. She is known for a results-driven, collaborative style grounded in empathy and reality testing, guiding parties toward durable agreements.
She has successfully worked with organizations such as State Farm, GEICO, Wells Fargo, and American Express, in addition to homeowner associations and small to mid-sized businesses. Her expertise encompasses insurance and consumer claims, community and HOA conflicts, family and divorce matters, as well as business and contract disputes.
She has completed advanced conflict resolution training at Eckerd College and her expertise is further honed through certification at Harvard Business School's Negotiation Mastery Program, where she was among 434 global professionals to attend the program. Committed to continuous growth, she actively enhances her skills through regular attendance of CMEs, annual attendance at the Family Law Review Course in Orlando, and active membership in the Association of South Florida Mediators and Arbitrators, ensuring she remains at the forefront of her field.
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MEDIATION SERVICES
Family Mediation
Common cases: divorce, parenting plans, child support, alimony, and division of property.
Focuses on creating fair, sustainable agreements that address emotional, financial, and family dynamics.
Provides a respectful alternative to courtroom litigation while allowing both parties to maintain control over the outcome.
County Mediation
Disputes, often under a certain dollar amount >$50k (varies by jurisdiction).
Common cases: Monetary disputes, landlord–tenant disagreements, contracts, HOA, Insurance.
Time saver, more informal, and cost-effective compared to higher court cases.
Helps parties reach a fair solution without the expense of trial.
Circuit Civil Mediation
Larger Disputes $50k<
Common cases: personal injury, contracts, business disagreements, property damage.
Focuses on negotiating settlements that reflect the seriousness and financial impact of the case.
Provides an alternative to lengthy litigation while preserving control for both parties.
You don’t have to be an attorney to be taken seriously. You need competence, consistency, and positioning.
If you’re ready to become a confident, professional mediator, master court-connected cases, and connect with other aspiring mediators, you’re in the right place.
What Non-Attorney Mediators Need to Know to Mediate Court-Connected Cases with Confidence
Google Reviews
Ria Balram Esq.
Real Estate/Civil Attorney
Perry Sasson
Pro Se'
Michelle if one of the best mediators I have ever dealt with(and I have for over 20 years dealt with many). She is very passionate about her work.. extremely understanding and patient to be able to understand both sides to try to really come to a resolution that both parties walk away happy and content. I would definitely recommend her to everyone I know or anyone readying.
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𝐃𝐈𝐒𝐂𝐋𝐀𝐈𝐌𝐄𝐑𝐒: → Opinions expressed are SOLELY my own. → The information in these videos are not intended nor implied to be a substitute for professional legal advice. All content, including text, graphics, images, and information, are for general information purposes only and do not replace a consultation with your lawyer/mental health professional.